PRODUCT / LOCAL SERVICES

Gigduck.

Good help. Less chasing.

A local-services marketplace in development for finding a professional and keeping the job moving.

BUILDING · LOCAL SERVICES

Building

GIGDUCK / FIND / BOOK / FOLLOW THROUGH

The product

FIND / BOOK / FOLLOW THROUGH

What it brings together

Professional discovery
Job and project briefs
Booking and scheduling
Customer–professional communication
Provider business tools

Connect the whole job, from search to follow-through.

Gigduck brings customer discovery and the working relationship into the same product direction. Customers should be able to understand who is available, explain the job and stay in touch as it progresses. Independent professionals need a useful way to present their work, manage enquiries and build repeat business. The experience is being shaped around both sides of that exchange.

WHY WE ARE BUILDING IT

Finding a number is not the same as getting help.

The search ends, but the chasing starts. Is the professional available? Did they understand the job? What happens after a quote is accepted? Gigduck is being built around the work between those moments. We want a clearer path to a real engagement, with expectations, communication and follow-through kept close to the original brief.

The opportunity

LOCAL SERVICES

A useful marketplace should outlast the first enquiry.

The opportunity is to make local work easier to arrange and easier to manage for customers and professionals.

Find

Relevant local capability

Present the professional, their work and the service they can offer with useful context.

Arrange

A clearer agreement

Connect the job brief, availability and next steps before work begins.

Progress

A continuing relationship

Keep communication and project information accessible as the engagement develops.

Why this approach

PRODUCT PRINCIPLES

Build for the professional as well as the customer.

Reliable service depends on a working product for the people providing it.

Start with a focused service journey.

Different trades have different requirements. A narrow first category can make the booking and job workflow more useful.

Make professional work visible.

Give providers room to explain their experience, services and previous work without reducing selection to price alone.

Keep the project connected.

Bring the enquiry, agreed scope and ongoing communication into a coherent record of the job.

WHAT WE NEED TO GET RIGHT

Trust has to survive the actual job.

Service quality — Profiles and reviews must help customers evaluate a provider meaningfully.

Local availability — The first market needs enough relevant professionals and customers to make discovery useful.

Resolution — Cancellations, changing scope and disputes need clear processes as the service model develops.

WHERE WE STAND / BUILDING

Building the first local-services journey.

Gigduck is in the building stage. The marketplace and provider workflow are being developed around a focused first service journey. The next proof is that a customer and professional can move from a clear brief to an understood engagement, with communication and follow-through supported throughout.

• Define the first service category and local market.

• Build the enquiry and engagement flow.

• Test the experience with customers and professionals.

Hire us to build your product, join our team, explore investment opportunities, or advise us on what comes next.

Start with a conversation.